Our Approach
Connecting Healthcare Providers with Patients and Individuals
Medley's Medical Platform improves operational efficiency, reduces long working hours, and enhances the patient experience. Our solutions include provider-facing products that digitize core operations and incorporate AI-driven functionalities, as well as patient-facing products that improve access to care.
Driving Efficiency for Healthcare Providers
and a Better Patient Experience
Every year, the healthcare and long-term care environment becomes increasingly more complex. With rising medical demand driven by an aging population, an uptick in chronic diseases, and shortages of healthcare professionals, the sustainability of healthcare delivery systems is being called into question. To continue providing high-quality care with limited personnel and resources, it is essential to achieve both higher productivity for healthcare providers and greater convenience for patients through digital transformation.
Healthcare providers face growing operational burdens due to workforce shortages and delays in digitalization, often resulting in lower productivity and long working hours. These challenges not only affect daily operations but also reduce the time healthcare professionals can devote to patient care—the core of their role—and have broader implications for organizational management, including operational optimization and multidisciplinary collaboration.
Patients and individuals also face challenges, such as complex processes for appointments and payments, which create significant psychological and time burdens before ever receiving care. Long wait times further diminish patient satisfaction, highlighting the need for healthcare environments that are more seamless, accessible, and reassuring.
To address these challenges on both sides and support sustainable, trusted healthcare, Medley provides products for healthcare providers—including hospitals, inpatient and outpatient clinics, dental practices, and pharmacies—as well as products for patients and individuals. These solutions are used by over 20,000 facilities nationwide, and more than 10 million registered users respectively*.
On September 1, 2025, Medley launched Medley AI Cloud, a next-generation medical platform that digitally connects healthcare providers with applications for patients and individuals. Guided by five brand promises—better patient experience, AI utilization, safety and security, open integration, and affordability—Medley AI Cloud aims to improve operational efficiency in clinical settings while enhancing the overall patient experience.* Includes all products within the Medical Platform business as of January 2026.
1. For Healthcare Providers
Across hospitals, inpatient and outpatient clinics, dental practices, and pharmacies, Medley helps improve operational efficiency within facilities by leveraging technologies such as generative AI. Medley also supports group management optimization and smoother multidisciplinary collaboration, helping strengthen organizational operations. In addition, by embedding patient engagement functions into each product, Medley enables patients and individuals to remain continuously connected with healthcare providers and to access necessary information and services seamlessly—contributing to a more sustainable healthcare delivery system.
Cloud-based EMR for clinics
All-in-one cloud solution for dental practices
All-in-one cloud solution for pharmacies
Efficiency
Efficiency
Optimization
Medical Clinics
Cloud-based EMR for clinics
Patient-Centered Efficiency
Clinics Patient Engagement SupportOperational Efficiency
Clinics EMR & Medical BillingDental Practices
All-in-one cloud solution for dental practices
Patient-Centered Efficiency
Dentis Patient Engagement SupportOperational Efficiency
Dentis Total Practice SupportGroup-Wide Management Optimization
Dentis EnterprisePharmacies
All-in-one cloud solution for pharmacies
Patient-Centered Efficiency
Medixs Patient Engagement SupportOperational Efficiency
Group-Wide Management Optimization
MEDIXS InsightsHospitals & Inpatient Clinics
Patient-Centered Efficiency
Cloud-based OB-GYN Support System
Operational Efficiency
EMR for hospitals
Group-Wide Management Optimization
Cloud-based EHR for
community healthcare
Medical Clinics
Dental Practices
Pharmacies
Hospitals & Inpatient Clinics
Group-Wide Management Optimization
2. For Patients and Individuals
Medley offers products designed to deliver better patient experiences and fit seamlessly into individuals' lifestyles.
With melmo, the app that reimagines everyday healthcare, users can centrally manage a wide range of medical-related information—from appointments and doctor visits to payments and prescriptions—reducing the burden associated with receiving care and enabling a more comfortable patient experience. Furthermore, through integration with @link, which holds a 35%* share in the obstetrics and gynecology domain, we are building a system that supports individuals continuously from the moment a child is born.
*As of January 2026
