Our Approach

Connecting Healthcare Providers and Professionals

Medley's HR Platform offers products that address healthcare challenges, such as workforce shortages and regional imbalances. Our solutions support every stage of working in healthcare—from recruitment and training to long-term retention.

Overview of Medley's HR platform: patient management, GUPPY and Jobley recruitment apps, training video, and JobMedley Academy admin screens for workforce and education solutions.

Comprehensive Support for Those Delivering Trusted Care

While workforce shortages and slow digital transformation remain pressing challenges, demand for healthcare and long-term care continues to rise. For healthcare institutions, securing, developing, and retaining talent is now mission-critical—shaped by complex realities on both the provider and professional sides. Healthcare professionals today have access to more information than ever. However, meaningful insights into workplace culture, working conditions, and compensation remain limited. This gap can lead to mismatched expectations between new hires and practices, communication challenges after onboarding, difficulty envisioning long-term careers, and, in some cases, turnover driven by compensation concerns, especially in comparison to other industries.

Healthcare providers, meanwhile, must manage intensive daily operations while also handling recruitment, training, and workforce development. With limited time and personnel, hiring strategies and structured training programs are not always implemented to their full potential. As labor shortages intensify, improving recruitment efficiency and matching accuracy has become increasingly urgent. Accelerating the development of long-term care professionals is also essential to sustaining the broader care ecosystem.

By leveraging digital technology to address these structural challenges, Medley creates an environment in which healthcare professionals and institutions can grow together. Through a diverse portfolio of integrated solutions spanning recruitment, development, and retention, we comprehensively support those who deliver healthcare and long-term care services people can trust.

Diagram of Medley's HR platform connecting healthcare professionals and providers: career and recruitment support (GUPPY, JobMedley, Jobley) and development and retention support (JobMedley Academy, JobMedley School).

1. Career & Recruitment Support

Medley addresses a persistent industry challenge: job seekers struggle to find workplaces that truly fit their goals, while healthcare providers face difficulties in connecting with the right talent. To meet diverse hiring needs, Medley operates a range of recruitment platforms, including JobMedley, a leading healthcare recruitment platform in Japan with a pay-per-hire model and a network of 438,000 registered facilities and 3 million healthcare professionals*; Guppy, a pay-per-view recruitment platform with particular strength in the dental field; and Guppy for New Graduates, a recruitment platform dedicated to new graduates in healthcare and long-term care.

To reduce operational burden, Medley offers a Recruitment Administration Support Service that provides end-to-end hiring assistance—from drafting job postings to managing applicants—at low cost. This allows healthcare professionals to remain focused on their core responsibilities.

For job seekers, Medley provides detailed job listings tailored to individual preferences, while enabling healthcare providers to proactively connect with candidates through scouting features. For healthcare providers, Medley enhances hiring efficiency through AI-driven tools. Together, Medley's solutions reduce administrative friction and minimize mismatches, thus helping job seekers to make career decisions confidently, while enabling healthcare providers to connect with the right talent.

*As of January 2026

2. Development & Retention Support

Successful recruitment is only step one. Sustainable healthcare and long-term care require structured development and strong healthcare talent retention. Yet, amid demanding daily operations, many healthcare providers struggle to allocate sufficient time and resources to training design and implementation.

JobMedley Academy reduces the operational burden of education while supporting professional development and long-term career growth. By providing access to essential knowledge and skills anytime, anywhere, Medley supports the growth of both individuals and organizations. Beyond strengthening training systems, continuous learning also contributes to higher motivation and lower turnover.

To address workforce shortages in long-term care, Medley also operates JobMedley School, where individuals without prior experience can pursue long-term care certifications. Once certified, Medley provides integrated professional support from job search through employment.

By supporting the full career continuum—from training to employment and retention—we help improve the quality of care in healthcare and long-term care settings, and to a more sustainable workforce pipeline.

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