Measures taken to prevent the spread of COVID-19
Through the services we provide, Medley is helping to address a variety of social problems that have emerged due to the spread of COVID-19.
Project to support access to reliable medical information
Medley has already been making medical information available for some time via our MEDLEY online medical dictionary, but in order to support access to reliable information related to COVID-19, we are also participating in a project launched by experts in the field.
As the situation regarding COVID-19 changes, a wide range of differing information is reported and this makes it difficult for non-experts to access the most recent reliable information. This project makes use of Google’s Question Hub service to produce search terms for unanswered questions related to COVID-19 for which no appropriate answers have been found. A team of specialists including practicing physicians then creates entries to be published in our MEDLEY online medical dictionary related to these search terms.
Multifaceted use of telemedicine
Because use of telemedicine allows patients to make use of the services of medical institutions from their homes, it eliminates travel to and from medical facilities and shortens waiting times while avoiding the risk of COVID-19 infection. In order to prevent the spread of infections, the Ministry of Health, Labour and Welfare issued a special relaxation of regulations allowing more widespread use of telemedicine. In response to this increased demand from society for telemedicine, in addition to our efforts to increase the adoption of our CLINICS and Pharms systems, we are also working with local governments, medical institutions, and corporations to increase the availability of telemedicine.
Mental care and free online consultation for pregnant women
Online visitations for hospitalized patients
Support for adoption of telemedicine in elderly care facilities
Maintenance of medical systems on remote islands and proof-of-concept studies for continued medical care for islanders
Provision of telemedicine systems free-of-charge to home-care patients
Support for hiring of public health nurses by regional local governments
The Japanese public health system has been stretched to the breaking point by the COVID-19 crisis. In response, the Japanese government set a goal of increasing the number of public health nurses specializing in infection control by 50% by the end of FY2022. However, local governments have been having difficulty hiring public health nurses. To contribute to the timely strengthening of measures to prevent COVID-19 infections, we have been providing assistance with the hiring process to local governments using our JobMedley recruitment service by composing job postings and waiving success fees for public health nurse job placements. This has resulted in the hiring of many public health nurses.
Free service offering online tours of nursing care facilities
Nursing care facility tours present an infection risk not only to potential residents and their families, but also to current residents and staff. Many nursing care facilities are therefore limiting such tours. However, because these tours are essential to the decision-making process of people considering entering these facilities, this has become an important issue for both potential residents and facility managers. To resolve this issue, our Kaigo-no Honne Nursing facility search website is cooperating with nursing care facility operators to launch a service providing online tours of nursing care facilities. We will also offer a search function allowing potential residents to narrow down their choices from among facilities offering online tours and a webpage allowing potential residents to easily sign up for tours.
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